JillyJill

Pro Player

Comments

  • Hello Irene, Thank you for contacting King Care! I'm pretty sure that the only way to totally remove your progress is to create another facebook page with a different email account. Because your progress will always be associated with the email you use top login to facebook. Hope this helps you! Jilly 
    in Remove the progress from mi facebook account Comment by JillyJill May 2017
  • Hi Vicki, Thank you for contacting King Care! I'm sorry to hear you're disappointed with the removal of Dreamworld, I know how you feel because I used to play it as well. If you haven't already, read through this thread to understand why, but it sounds like you may have already read…
    in WHY HAS ODUS BEEN REMOVED?! Comment by JillyJill May 2017
  • Hi Ednasgldphish, Thank you for contacting King Care! Sounds like your Facebook is not syncing your game progress properly. Take a look at this thread, I hope it helps you! https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios Jilly 
    in Missing levels Comment by JillyJill May 2017
  • Hi Sassy, Thank you for contacting King Care! Are you getting their faces on the list of players who've already passed the level on the left hand side? Are you playing on Android or iOS? I would recommend going to your settings, go to apps, find Candy Crush, clear your cache, restart your device. Do not clear data as that…
    in Not receiving friend requests. Comment by JillyJill May 2017
  • Hi Lisa, Thank you for contacting King Care! It sounds like you need to update your game. Go to your play store, find Candy Crush and click on update. Jilly
    in Why will this level not light up and allow me to keep playing? Comment by JillyJill May 2017
  • Hi Debbie, When there's an update, some levels are changed as well, including number of moves. The only players that get the 'original' version are the ones waiting for next levels to play. Usually they are equally challenging according to the update. Sorry you're upset about this, if you'd like, take a look at this…
    in Cany Crush Comment by JillyJill May 2017
  • Hi Nashdl, Thank you for contacting King Care! Unfortunately, during this HTML5 transition and testing, things like the daily boosters and wheel, treasure chests, etc., will be affected and will probably be off. Sorry for the inconvenience but once they transition over, everything should be working as normal. I don't know…
    in Candy Crush Comment by JillyJill May 2017
  • Hi Lee, Usually it should but let's check. What operating system are you on? Ie; Windows, etc.? Jilly
    in Level 1389 won't move to the next level Comment by JillyJill May 2017
  • Hi Lee, Thank you for contacting King Care! Sounds like you need an update. Can you check your app store and see if candy crush needs an update? Thank you, Jilly 
    in Level 1389 won't move to the next level Comment by JillyJill May 2017
  • Hi Jamie, I conquered bubblegum hill again and received my 6 due hammers, waiting to see if I receive my accrued gold. If you try it again can you take a screenshot of your before and after screens, with your hammers showing and after you've won bubblegum hill? https://www.take-a-screenshot.org In the meantime I'll refer…
    in I have crowned king of bubblegum hill 4 times and completed other challenges and don't get rewards Comment by JillyJill May 2017
Avatar