JillyJill

Pro Player

Hi Nags, Thank you for contacting King Care! I just got updated this week, and Combo is right, 2375 is the last level on mobile until the next update. Not to worry, you're not missing anything, if you'd like to play further levels, use your laptop or PC. Thanks, Jilly 

Hi Jean-alain, Thank you for contacting King Care! I'm not sure what you mean by your progress is missing? Do you have a screenshot? https://www.take-a-screenshot.org And a dam? What dam are you speaking of? Are you sure this is Candy Crush we're talking about? Let me know, I'll try and help! Thanks, Jilly 

Hi Paula, Thank you for contacting King Care! Unfortunately those boosters and lives will remain on the old devices since they are stored locally. The only thing that transfers over are the gold bars (of course, right?) I know it stinks, but that's how it works with new devices. I would just play all your boosters on your…

Hi Paula, Thank you for contacting King Care! Unfortunately those lives and boosters will only remain on the old device since they are stored locally. The only thing that transfers with a new device are the gold bars (of course right?). I would just use them up on your old devices or try to earn new ones on the new device.…

Hi Donna, Thank you for contacting King Care! Try one of these links, I hope they help you fix the issue you're having with th iPad. Technical Issues - iOS devices https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios Lost Facebook Connection / Synchronize -…

Hi Shari, Thank you for contacting King Care! Once you break through the lower corner of bricks and reach the frog in order to get him filled up, you move the frog to the middle square of the upper left corner to break the jelly. Don't forget, you can always cross the frog with any color of striped or packaged candy to…

Hi Shirley, Thank you for contacting King Care! Timed levels are tricky and a pain at that! I could only suggest using some boosters at the beginning as there doesn't seem to be a lot of +5s coming down once you start playing. I know this probably doesn't help you, but I just wanted you to know you can eventually get…

Hi Lorna, Thank you for contacting King Care! Are you using king.com or through facebook? Windows? Thanks, Jilly 

Hi Ramesh, Thank you for contacting King Care! First of all before you switch devices are you registered through facebook or king.com? If so, you will just have to make sure all your levels are synced and you are logged in before you make the switch. On your new device simply download the app and login with your same…

Hi Prakash, Were you ever connected through the app on Facebook or King.com? Thanks, Jilly