Thanks @QueenMia! I found this link a bit too late and then I forgot to go back and post it lol. I snagged it and pinned it for easy reference now. :D Good luck to you Sandy and Keep On Crafting!!
Hm. I can ask our Moderator to look at this for you since you have been waiting so long. Normally, that link is where you have to go, but in cases like this, I think bumping it directly to her would be the proper thing to do. Hang in there. I will ask her now for you. :)
Gwen, we can not handle purchase issues here in the forum. You can go here though Purchase Issues to get the answers you need. There is a link on the bottom for extra help if you need it also. Thanks for writing and have a good day.
Hello Vannette. Can you try logging out of your game and logging back in to see if it comes up again for you? Can you please try clearing your History (or your cache for the game if you are on a phone) and then relaunch the game and reconnect? Let me know if that helps. Thanks for writing and have a good day.
Hello Mary. You can go to this link Purchase Issues to get your question answered. There is a link for more help on the bottom also. Thanks for writing and have a nice day.
SandyJGBS to which level are you referring? The colored keys just have to be matched with 2 candies of that color and it opens the locks. I will send this on as feedback for you. Thanks for writing and have a nice day.