LoFiGummy

Community Manager

Comments

  • https://community.king.com/en/candy-crush-soda-saga/discussion/503131/wrong-purchase-amount-definitely-cannot-afford-the-amount-of-r1999 Hey there and thank you @PrettyBubbles for your help. I understand it that you'd like to reverse the purchase, in that case you will have to go through the refund process of the store you…
    in Wrong purchase amount. Definitely cannot afford the amount of R1999 Comment by LoFiGummy July 11
  • Soda players! I believe you'll find this survey to be a bit more exciting than the one that we had previously. Feel free to participate, but remember to not share anything about the survey outside of it! 🤫⚠️ (Spoiler)
    in 🚨 A Secret Soda Surprise 👀 – Want to Take a Sneak Peek? Comment by LoFiGummy July 11
  • https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3360518#Comment_3360518 Hey just checking, which monitors and groups are you referring to? Do you mean the team section in the game? The chat there was recently into a news section instead.
    in What's wrong with The Bear Climb box and game?? Comment by LoFiGummy July 11
  • https://community.king.com/en/candy-crush-soda-saga/discussion/503046/i-didnt-get-my-reward-after-we-baked-the-cake-i-helped-bake-it-but-no-reward-plz-send Oh no! That's unfortunate, I had a look and you should have your rewards in your game now!
    in I didn't get my reward after we baked the cake. I helped bake it but no reward plz send Comment by LoFiGummy July 10
  • Hey there, sorry to hear that - we obviously don't want ads like these in the game. Could you let us know your Player ID and what type of ad you saw? https://kingcare.zendesk.com/hc/en-us/articles/11723516766749-How-can-I-find-my-player-ID#
    in I am watching the ads without getting credits Comment by LoFiGummy July 10
  • https://community.king.com/en/candy-crush-soda-saga/discussion/503040/not-loading Hey there, try these steps below: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB of free storage for smooth gameplay. Connection: Use WiFi instead…
    in Not loading Comment by LoFiGummy July 10
  • https://community.king.com/en/candy-crush-soda-saga/discussion/503032/how-do-i-change-my-visa-number Hey there, This is most likely a setting in the store that you're using for your purchases. So if you're on an Android device it's most likely in the Google Play settings, and for iPhone/iPad it's in the App Store settings.
    in How do I change my Visa number Comment by LoFiGummy July 10
  • https://community.king.com/en/candy-crush-soda-saga/discussion/503016/swedish-fish Hey and thank you for the feedback! There have been several improvements made for the Fish, but comments like these help us and the studio to prioritize further fixes to it - so thanks for writing here. 🙏
    in Swedish fish Comment by LoFiGummy July 10
  • https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3359348#Comment_3359348 Oh my gosh congratulations!! We have so many pros here in the community it's crazy - how will you celebrate?
    in Soda Cup: Hall of Fame – Finals 👑 This Is It! 💥 Comment by LoFiGummy July 8
  • https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3359335#Comment_3359335 This will only be for the one and ultimate winner which will be announced on Friday - hope you or someone else here in the community gets it! 😍
    in Soda Cup: Hall of Fame – Finals 👑 This Is It! 💥 Comment by LoFiGummy July 8
Avatar