Dear @tratelqalam , It can happen that we miss some things! Please accept my apologies. 🙏 In those cases, you can tag us or write a private message to us, please. Can you please tell me which contest you won?
Hello @thanhdda , @Marriam1 and @jnettie01 ! Congratulations, you rock! @thanhdda , have you posted your question about the connection issue in the Support Area? You can do it HERE.
Hello Soda crushers! First of all, thank you so much for sharing your opinion with us -and most importantly, with the Studio. We'll gather up your comments and pass them on so the team can be inspired and keep improving events like this in the future. @Yeloperyl , @tininha1975 , @SevimHülyaGörgün , the event has already…
Hey dear @RobinCorte ! I've added all your new badges to your profile. 😎 Have you already posted it HERE to participate in the Royal Championship anniversary and win some Gold Bars (and another cool badge!)?
Oh wow! You guys are really hard to please! 🤣 Of course we have to edit some comments sometimes; as we state on the first page, this thread's purpose is to introduce Kimmy's Arcade and gather some feedback to inspire the Studio to improve it. So any other feedback about the game, other features, our Community, the Player…
Hello bees! I've reported this to the technical team, and they've ask me to tell you to try out these troubleshooting steps first, and send us a video where we can see the issue afterwards. To send us the video there are 2 options: you can record it and send it to the Player Support team- then give us your ticket number…
Hello @ScottTee and welcome to the Community! That's quite strange- let's see if we can solve it! Can you please check you're correctly logged in to your Facebook account? It might happen you're logged in to a second account and on level 1 there. Then, I'd suggest you check these few steps HERE. You can also try to play in…
Hello @Barb1957 ! Welcome to the Community 🤗 If you lost your purchased Boosters, we would reinstate them- as @Spinnifix says, you should contact Player Support in that case. Moreover, the Gold Bars are saved in our system (if you play connected to the Kingdom through a King account, or to Facebook), so you won't lose…