MarkHawk

Community Manager

Hi there Maria :waving: Thanks for telling! I'll keep an eye out if other players are stuck on this level. I've written a thread about being stuck on a level - check it out here: https://community.king.com/en/farm-heroes-saga/discussion/252546/stuck-on-a-level-try-these-tricks-and-tips#latest

Yes, there is :) Start the game and if you're connected to FB then please disconnect from there. You can now connect to King.com - this is done from the settings menu or from the question mark placed next to the Blue FB connect button. Once you're logged into Kingdom you can then choose your username.

Hi Elsa, Haven't seen this before. Let me do a check up if there's a test rolling for the hints :+1:

You could try checking the game connection. Easiest way is to start the game, disconnect from Facebook, reboot your iPad, then start the game and reconnect to Facebook. Another option is to re-install the game. However this process will delete any unused boosters and lives in the game. Re-installing the game will most…

Thanks guys, I'll grab your player ID's and escalate this issue. Update to follow once I know more.

Hi guys, Thanks for telling! @krystlerose are you playing on mobile or on FB/King.com?

Hi Indilee! Welcome to the Pet Rescue community :waving: Ummm.. just to make sure; are you playing Pet Rescue or Pet Puzzle? I ask since this sounds more like Pet Puzzle

Hi Debbie :waving: Are you playing the level on mobile or on Facebook / King.com? I ask since there sometimes can be a difference i difficulty between the two formats and it has helped me complete levels that I was previously stuck on.

Hi inglea29! Welcome to the Pet Rescue community :waving: Thanks for telling! I'll let the guys in the game studio know :)

Hi there Mightydog :waving: Where do you have your current progress? If you didn't connect the game online then I highly recommend doing so as this will backup your levels, highscores and gold bars.