Hello @brtbeach and welcome to Soda community! purchases made on different dates might be grouped together into a single charge and shown in the receipt you received via email from your provider. To verify this, you'd need to check your purchases history. If you don't recognize the purchase afterwards, you should report…
Thanks for confirming Could you please verify if this issue still happens after checking these troubleshooting steps? provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server you might…
Hello @Amoonmoon So if I understand correctly: You're able to open the game but only with internet connection turned off? If you turn the internet connection on, the game app shuts down and cannot be opened?
Hello @carolynwcat and welcome to Soda community I see you've already commented to a similar question so I'll refer to my answer here since there has been no update since then. Different versions of the same feature exist so Soda Studio can evaluate their perfomances and we players don't have influence on which version we…
Hello @Amoonmoon Sorry to hear that. What is the make and model of your device, device software version installed, Soda app version installed and player ID number? I'll forward this to community manager 🙂