Comments
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Hello @jms-2! Thank you so much for taking the time to complete the survey and share your thoughts, we really appreciate it! I completely understand that it can feel a bit discouraging when you don’t immediately see changes in the game afterwards. That said, please know that every survey response is reviewed and…
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Hey! Try checking Lynette's tutorial: The layout might look different but the level mechanic should stay the same!
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Hi! Sorry to hear this happened 😓 If this isn’t the first time, try closing other apps running in the background and make sure both your device and the game are fully updated, that usually helps prevent freezes. If you’re still experiencing the issue after trying these steps, please let us know and share your Game ID so we…
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Hi @Mousey22! The Studio is actively working on the fix, and we'll keep you updated as soon as we have any news from the team 🙏
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Hi there! There was a temporary issue on Apple’s side that affected multiple apps. The good news is that it has now been resolved, and you should be able to make a purchase with no problem!
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@Princess_Jessica @PrettyBubbles
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Hi there! We're letting you know that the Studio released a fix yesterday, so the game should now be working as expected. If you’re still experiencing the issue, please make sure your game is updated to the latest version and let us know how it’s working for you. Thanks so much for your patience!
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Hey Pet Savers! 🐾 This time we didn’t set a deadline, but I’m very happy to be here and announce our lucky winners! A big congratulations to: @Laflor , @king2801 , @BQN537 , @SApple2 , and @Racoon7 Thank you all for sharing your Ranch Petopia, it's always such a joy to see how everyone builds and personalizes their city in…
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Hey @SApple2! Thanks for bringing this up! The idea behind the Bonus Stage feature is to give players something to engage with after completing Petopia. We noticed that many players were finishing the city quite quickly and then had nothing left to do, so this was introduced as an extra way to keep playing. Of course, it’s…
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Hey @dianakotori! Thanks for your question! 😊 I double-checked with the game team, and they confirmed that A/B tests are currently running. This means some players will see more options for the streak, while others may see fewer.