Comments
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Well done 👏 And good luck reaching the next leagues!
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Hi! Thanks for reporting this. Could you please check if you’re on the latest game version (10.10.1.0)? If so, would you mind trying to log out and back in? Please don’t delete the game, as your boosters can't be restored. It would also really help to know which device model you’re playing on.
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Hi there! Really sorry this happened. To get this sorted properly, our Player Support team will need to take a closer look at your account. They’re the best equipped to help with this kind of issue. Please reach out to them here, and they’ll do their best to assist you. Hopefully, this gets resolved for you soon!
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Hi @HerbieVer! I’m really sorry to hear about that. Unfortunately, if the game has been deleted, boosters can’t be restored as they’re tied to the device. That said, I’d still recommend contacting Player Support so they can look into this and try to find a solution for you. You can contact them…
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Well done! The Gold League awaits you soon ☺️
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Hi @dianakotori I might have missed your post earlier, but I really love what you brought to the table, and it looks like other players can resonate with your experience too. This is great feedback, and I’ll be more than happy to pass it along to the game studio. Thank you so much for sharing!
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Hi Karen! Just so I can better understand what happened, did you delete the game at any point? Please note that boosters and streaks are tied to the device, so if the game is deleted, that progress unfortunately can’t be restored. For that reason, we usually recommend deleting the game only as a last resort.
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Hi! Congratulations on reaching level 10,000 - that’s a huge milestone 🙌 Please share your screenshot in the thread and claim the badge using the link provided in the main post. Once that’s done, we’ll review your request. Thanks, and well done again!
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@PrettyBubbles
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Hi everyone! Apologies for the late update, and thank you so much for your patience 🙏 We wanted to let you know that the Studio is actively looking into this issue. As soon as we have more information or news to share, we’ll update you right here!
