Snow_Rider

Community Manager

Comments

  • Hey @blossom! Just saw your post, really great to hear that this workaround is helping you! Hopefully, you won’t run into any more loading issues 🤞And I’ll double-check with the game team to see if this could work on a larger scale. Thanks so much for sharing the tip, that’s really kind of you!
    in Lynnette and Snowrider please read Comment by Snow_Rider June 17
  • Hey @MichaelLeahcim ! First of all, huge congratulations on reaching level 10,000!! What an incredible milestone! You can claim your badge in this thread and show off your amazing achievement ☺️
    in 10k badge Comment by Snow_Rider June 17
  • @reindeermad Thanks so much for replying back to me! Just to make sure I understood correctly, the Pirate Petopia didn’t even start in your game, right?
    in Petopia Comment by Snow_Rider June 17
  • This is really helpful, thanks so much for getting back to me! 🙏 I’ll pass all the details on to the game team. Hopefully, edge cases like this can be addressed soon!
    in Pet Topia event Comment by Snow_Rider June 17
  • @ya7aiato @cariek Hey! So sorry for the delayed reply! I just wanted to check in, are you still experiencing issues with the Star Tournament?
    in Unable to play since the last update Comment by Snow_Rider June 17
  • Hello @cariek! So sorry to hear you're experiencing this issue, especially when it's affecting multiple features. I've noticed in another thread that you've mentioned using 3 different devices. Our recommendation is to stick to a single device whenever possible and avoid changing the date or time settings on your devices.…
    in ADMIN RESPOND NO STAR TOURNAMENT Comment by Snow_Rider June 17
  • (Spoiler) (Spoiler)
    in 🍭 Lollipop League Contest - Until June 20 Comment by Snow_Rider June 16
  • A huge thank you to everyone who joined our Color Bomb League Contest and shared their Soccer League progress with us! 🏆 It's now time to reveal our 10 lucky winners, who will each receive 3 Color Bomb Boosters! ⚽ Congratulations to: @Just_Me-2 @sweetcandyline @oo1414 @Lou_2002 @Zmajka @SabrinaM @MollyS @Lil'_Momma…
    in ⚽ Color Bomb League - ENDED Comment by Snow_Rider June 16
  • Thank you, @pickann , for the details. They’re really helpful! The last thing I’d need before sharing this with the Studio is a screenshot of your city view just before the screen goes black. This will help us understand how far you’ve progressed in the event. Also, do you happen to remember when the issue first started,…
    in ⚠️ Black Screen Issue in Petopia – We Need Your Help! Comment by Snow_Rider June 15
  • @dmfortner Thanks for sharing! Next time, just before you complete a level and the screen turns black, could you try taking a screenshot of your city view? It will really help us understand how far you’ve progressed in the event. Also, a small tip:i t's best to stick to one device while playing, as switching between…
    in ⚠️ Black Screen Issue in Petopia – We Need Your Help! Comment by Snow_Rider June 15
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