Snow_Rider

Community Manager

Comments

  • https://community.king.com/en/pet-rescue-saga/discussion/490301/pechenye Hey! The level might be tricky, but definitely passable! Try checking out this video for some tips: https://www.youtube.com/watch?v=K2fxaRpMvEk
    in Pechenye Comment by Snow_Rider March 2025
  • https://community.king.com/en/pet-rescue-saga/discussion/490273/help-level-5831 Hey! Try checking out this video for some tips: https://www.youtube.com/watch?v=OCQXgW2c-tY
    in Help level 5831 Comment by Snow_Rider March 2025
  • Thank you both @Andres-2 @NamTruong2001 for reporting! Before I report this issue to the team, can you please share the device and model you're playing on? Also, does the background sound/music issue happen on all levels, or only specific ones?
    in Problem with music in the new update (EDITED BY CM: Fixed) Comment by Snow_Rider March 2025
  • https://community.king.com/en/pet-rescue-saga/discussion/comment/3277344#Comment_3277344 Hey there! 👋 Do you mean that every time you successfully pass a random level, it reappears instead of progressing to the next one? 🤔
    in Niveau aléatoire Comment by Snow_Rider March 2025
  • Hi Friends! I have an important update for you. Due to a technical issue on our end, the Studio has temporarily deactivated Yeti’s Werewolf costume. The team is already working on a fix to bring it back as soon as possible. I’ll keep you updated right here as soon as I have more news. Stay tuned!
    in Screen glitch with Yeti Werewolf Comment by Snow_Rider March 2025
  • https://community.king.com/en/pet-rescue-saga/discussion/488465/pc-crash Hey there! Try playing in a different browser (Chrome, Firefox, Edge, or Opera) and clear your cache regularly. Also, disable any VPN, extensions, or ad blockers and check your security settings to see if that helps!
    in pc crash Comment by Snow_Rider February 2025
  • https://community.king.com/en/pet-rescue-saga/discussion/488566/how-do-i-get-the-watch-ad-button-to-play-another-level Hey there! If you’ve stopped receiving ads, it’s likely due to A/B testing. This means that ads may appear for some players while the game team tests and adjusts the feature. If you don’t see them right…
    in How do I get the watch ad button to play another level? Comment by Snow_Rider February 2025
  • https://community.king.com/en/pet-rescue-saga/discussion/488461/i-have-just-paid-2-99-for-extra-lives-on-my-game-but-was-charged-for-2-and-then-couldnt-get-back-i Hey there! Sorry to hear about this! For purchase-related issues, please reach out to Player Support. They’ll be able to check your transaction and assist you.…
    in I have just paid £2.99 for extra lives on my game but was charged for 2 and then couldn't get back i Comment by Snow_Rider February 2025
  • https://community.king.com/en/pet-rescue-saga/discussion/488455/what-has-happened-to-critter-carnival-that-used-to-be-on-a-wednesday Hey there! Critter Carnival might not appear due to A/B testing, where features are tested with different player groups. It could return in a future update, so make sure to keep your game…
    in What has happened to critter carnival that used to be on a Wednesday Comment by Snow_Rider February 2025
  • https://community.king.com/en/pet-rescue-saga/discussion/488441/why-can-t-i-connect-to-store Hey there! 😊 Just to clarify, are you having trouble connecting to the app store on your device (like Google Play or the Apple App Store), or is the issue with the in-game shop for Gold Bars?
    in Why can’t I connect to store Comment by Snow_Rider February 2025
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