Snow_Rider

Community Manager

Comments

  • Hey Bubble Witches and Wizards! 🧙‍♀️✨ It’s been a little while, but I’m back and can confirm that the issue with progressing past Level 10,000 was fixed a couple of weeks ago. If you’re still having trouble moving forward, a screenshot of your map would be useful! That’ll help us see what’s going on and get you back to…
    in 🎉 Claim your Bubblific Level 10,000 Milestone Badge! 🧚‍♀️✨ Comment by Snow_Rider May 2025
  • Hey Pet Savers! 🐾 Just popping in to let you know that Level 8695 has been reported, and the Studio is already on it! Hang tight—things should be back to normal soon. Thanks so much for your patience and for flagging the issue!
    in Level 8695 (EDITED BY CM: Reported) Comment by Snow_Rider April 2025
  • Could you please share your Game ID and the device (including the model) you're using so we can take a closer look into your case? 😊
    in Screen glitch with Yeti Werewolf Comment by Snow_Rider April 2025
  • Hey there! 👋 I checked in with the team, and it looks like the Yeti costume has been temporarily disabled while a fix is in progress. Just to help us better understand—are you playing without an internet connection by any chance?
    in Screen glitch with Yeti Werewolf Comment by Snow_Rider April 2025
  • Hey there 👋 Thanks so much for continuing to report levels, it really helps! Just a quick update: Levels 5226 and 5237 have already been flagged and passed on to the team. Unfortunately, I don’t have a timeline for when they’ll be fixed, but the team will review them as soon as they can. Your patience and understanding…
    in 5226 Comment by Snow_Rider April 2025
  • Hey there! So sorry to hear about this. 😓 Just to let you know, this level has already been reported to the team. 🛠️ Thank you for your patience and understanding!
    in How do I pass level 8629? Comment by Snow_Rider April 2025
  • Hey there! So sorry to hear about this. If you’re not seeing Mystery Mountain in your game, it most likely means you’re in a test group where the feature isn’t currently active. The team constantly runs these A/B tests to make sure everything runs smoothly before a wider release. Hopefully, it’ll pop back up for you soon!…
    in WHERE IS MYSTERY MOUNTAIN??? Comment by Snow_Rider April 2025
  • Good question! Not every level is about rescuing pets. Some are designed to challenge your block-clearing strategy, which comes in handy for levels when you'll need to rescue pets! 💪🐶
    in Levels Comment by Snow_Rider April 2025
  • Hey there! 👋 Just popping in to let you know that the level has been fixed! Feel free to give it another go and let us know how it goes! 😊
    in Pet Rescue level 8640 Comment by Snow_Rider April 2025
  • Hey there! This level has already been reported, and a tweak should be coming soon 😊
    in Share your thoughts on levels 💎 Comment by Snow_Rider April 2025
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