Snow_Rider

Community Manager

Comments

  • Hi there! 👋 Sorry to hear about what happened. For help with any purchase issues, we recommend reaching out to Player Support directly so they can look into it for you. Hope it gets sorted quickly!
    in Why was I charged 3 times? Comment by Snow_Rider April 2025
  • Let's spread the Sodalicious news! @Princess_Jessica @Palash_Sarma
    in 🏆🏉 Rugby Soda Cup - Finals Discussion ⭐️⭐️⭐️ Comment by Snow_Rider April 2025
  • Hey Pet Savers! Thanks so much for reporting the issue with the level. I’ve shared the feedback with the Studio team, and they’ll be looking into it. Thank you for your patience! UPD: The level is tweaked. @Lynette @Lady_Choo
    in Level 8629 (Edited by CM: Solved) Comment by Snow_Rider April 2025
  • Hi Pet Savers! 🐾 Great news! Level 8585 has been fixed! 🎉 If you were stuck before, please try again now—the level should be working as intended. Thanks so much for your patience and for flagging the issue! 💛 Happy rescuing! 🐶🐱
    in How to pass level 8585 (EDITED BY CM: FIXED) Comment by Snow_Rider April 2025
  • Some levels can definitely be a challenge! I’ve just checked Level 8143 on our end, and it appears to be working as intended. In the meantime, one of our moderators has created a helpful video that might give you some tips to get through it. Good luck, and happy rescuing! 🧡
    in is there any support on hpportere? Comment by Snow_Rider April 2025
  • Hey there! If you’ve reached Level 5000, share your achievement here. And your Level 5000 badge will be on its way soon! 🎉 And for next time, please post in English so everyone in the community can understand 😊
    in 5000 seviye Comment by Snow_Rider April 2025
  • Hey there! If you’ve lost your level progress and it wasn’t backed up with a King or Facebook account, unfortunately, your progress will be lost. 😔 To keep your progress safe in the future, we recommend saving your game by connecting it to a King or Facebook account. You can find more info on how to do that here Let me…
    in Recuperar os meus níveis Comment by Snow_Rider April 2025
  • Hey there! Sorry to hear you’re still waiting for help 😔 If there’s something specific you’d like to bring up or ask about, feel free to post it right here or ask the community 🐾
    in is there any support on hpportere? Comment by Snow_Rider April 2025
  • Hi there, I’m really sorry to hear you’re feeling this way. I totally understand how frustrating it can be to get stuck on a tough level. If you’ve come across levels that feel more difficult than usual, we truly appreciate you flagging them. In that case, feel free to share the level number(s) so we can pass your feedback…
    in Support Comment by Snow_Rider April 2025
  • Just a quick heads-up 🐾: the Studio is already on it! We’ll keep you updated as soon as we know more! 💛 Thank you for your patience!
    in Problem with my animals in Petopia (EDITED BY CM: Investigating) Comment by Snow_Rider April 2025
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