Snow_Rider

Community Manager

Could you share the update message? It might be related to your device settings 🤔

Happy to hear that! 🤩

Thank you so much for such a detailed report! 🙌 It's really helpful for the investigation. The Studio is already looking into it! Hopefully, the fix will arrive soon!

Fantastic! 🤩 Hopefully, the next one won’t be too tricky. Keep going, and you’ll get there! 💪

I hear you! Some levels can be really challenging, even with the feature. If you're stuck on a specific level, please share the level with the community. And our players will be more than happy to share some tips! 😊

I totally get that using boosters at the cost of moves can be frustrating 😫 Unfortunately, that’s how the feature has worked since the very beginning 😣 But in any case, I’m glad to hear you’re finding Purrfect Streak helpful!

Hmm, that’s unusual behavior 🤔 The feature seems to be working fine on my device. Have you checked your memory? Closing apps and restarting the game might help! Let me know if it improves 🙂

Hey! Thanks so much for your feedback. Your insights are always detailed and thoughtful, and the team truly appreciates that! 🐈 Rest assured, I’ve already shared your suggestions with the Studio ☺️

Hey Pet Saver! Check out these handy tips from the tutorial:

Hey! The event you’re referring to is Petopia. Unfortunately, not all players have access to it, as the Studio runs A/B tests to improve the overall game experience. Regarding the game not working properly, have you tried updating both your device and the game? Also, make sure your device has at least 2GB of free memory,…