Game won't load right. (BW2)

Lisa_Saunders

I'm playing on my desktop with firefox and facebook. I've been playing off and on all day, now when I try to load the game it looks fine until it's almost finished loading then the game moves to the upper left corner. I've restarted my computer twice, cleared my cache earlier in the day (because Blossom Blast still doesn't work). Nothing I do helps.

My fb ID is 1043774765

Lisa_Saunders

https://community.king.com/en/blog/discussion/341557/game-wont-load-right

Forgot...this is for Bubble Witch 2.

Diamond_Lim

@PrettyBubbles @johamilton if they can help. 😉

PrettyBubbles

Hi @Lisa_Saunders Please select here for guidance 👍⭐

_Elsa_

Welcome to our community @Lisa_Saunders! There is a lot to see and many things to do in the community, so check out this guide to help you find your way around. If you have any questions, please don’t hesitate to ask. Tag one of us by using the @ symbol and then type out our name. You will see a box pop up so click on the correct name and your tag should now be showing up in bold or simply click on the "Quote" function right below our message box so we get your notification.

I am so happy that you joined us here. You are going to love the contests, meeting new people who love the game as much as you do. If you have any game questions at all, I am going to add a link here that will open up as an Excel spreadsheet. On the left you will find your game and then scroll across to where you would like to go. For example, do you have a game issue question? Then click on your game Support link. Would you like to meet other game players that play the same game as you? Then click on the Discussions link. Don't forget to check out the current contests for your game for a chance to win some free gold bars for your game.

Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.)

Lisa_Saunders

https://community.king.com/en/blog/discussion/comment/1663714#Comment_1663714

Thanks but I was only here to complain that my game wasn't working...

Actually 3 King games won't work for me but I've accepted that and moved on. lol

_Elsa_

I think I know what your problem might be if it’s happening on more than one game. I haven’t played through Facebook in a very long time because I’ve seen too many glitches that Facebook had to fix. I only play through King. Do you have Windows 10 on your computer? If so go to their store which looks like a shopping bag and install it from there. Or if you have mobile you can create a King account when logging in. Also depending on your levels you can also play through king on their website king.com.

Lisa_Saunders

https://community.king.com/en/blog/discussion/comment/1664420#Comment_1664420

I only played on fb until recently, I started Papa Pear Saga on King.com so I could start over and have 2 games open. I tried BW2 on King but it does the same weird loading thing as fb, so I gave up. I don't play games on my phone but Thank You. (I'm not sure which Windows I have)

_Elsa_

I just went to the link that @PrettyBubbles posted above and it seems that the studio is aware that there is a problem with BW2. So my suggestion is for Bubble Witch games it's best to post in their game area.

To find out which Windows program you have you need to go into your settings/control panel. When you go into your settings you should see the system.

Click on that and you should be able to see which version you have.

Lisa_Saunders

https://community.king.com/en/blog/discussion/comment/1664544#Comment_1664544

Thanks but I don't need to do all that. If BW2 won't load on fb or King.com, I'll just stop playing it.

_Elsa_

Now that's another solution @Lisa_Saunders! Do you play BW3? I can't get into the bubble games because I have vision problems so it's hard for me to aim.