Why I can't get to my previous progress level

sexycindyg

Lost my progress level, how do I get back to it?

PrettyBubbles

Hi @sexycindyg Welcome

Can you please first explain how this happened

Did you uninstall, change devices or make a new account 💓

Clayreid1

Trying to join Community King. Was playing Bubble Witch 2, suddenly kicked out and restarted me on level 1. I was at approximately level 1895.

Clayreid1

I am not understanding . I have been playing Bubble Witch 2 for several years. Suddenly, I have to join Community King, which I did, and Bubble Witch 2 took me back to level 1. Please restore , I was at approximately level 1895. And, lost my games friends. Help!

PrettyBubbles

https://community.king.com/en/bubble-witch-saga-2/discussion/comment/2727433#Comment_2727433

Hi have you tried playing 1 level then logging out and leaving your device off for a moment or two as if you had your progress saved this will reset you

If it doesn't it will mean the game progress was not being saved

If that is the case please select the contact us tab at the bottom of this page and explain to our customer services and request they manually restore your levels

Please let me know how you get on 💓