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Unable to login

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MirnaMi
MirnaMi Posts: 35 Level 2
edited May 2023 in Support

Last week I wasn't able to login for 2 days and I've decided to uninstall and reinstall the game. No matter my progress was saved, I've lost all my levels (4325 was my last level). Please, tell me I will get it back.

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Answers

  • PrettyBubbles
    PrettyBubbles Posts: 23,460 Bubble Witch Moderator
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    Hi @MirnaMi can you play one level clear the in game cache from your device settings then leave your device off for a moment or two

    If your progress was saved it will reset if it doesn't it means you may have thought you had it saved

    You can use the contact us tab at the bottom of this page and make a request to have your levels manually restored 💓

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