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Unable to login

Last week I wasn't able to login for 2 days and I've decided to uninstall and reinstall the game. No matter my progress was saved, I've lost all my levels (4325 was my last level). Please, tell me I will get it back.

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Hi @MirnaMi can you play one level clear the in game cache from your device settings then leave your device off for a moment or two

If your progress was saved it will reset if it doesn't it means you may have thought you had it saved

You can use the contact us tab at the bottom of this page and make a request to have your levels manually restored 💓

Accepted answers

All comments

Hi @MirnaMi can you play one level clear the in game cache from your device settings then leave your device off for a moment or two

If your progress was saved it will reset if it doesn't it means you may have thought you had it saved

You can use the contact us tab at the bottom of this page and make a request to have your levels manually restored 💓

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🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…