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Last week I wasn't able to login for 2 days and I've decided to uninstall and reinstall the game. No matter my progress was saved, I've lost all my levels (4325 was my last level). Please, tell me I will get it back.
Hi @MirnaMi can you play one level clear the in game cache from your device settings then leave your device off for a moment or two
If your progress was saved it will reset if it doesn't it means you may have thought you had it saved
You can use the contact us tab at the bottom of this page and make a request to have your levels manually restored 💓
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What is happening with the ongoing issues on this forum page and layout being fixed? I brought this to your attention as soon as the page was released. NOTHING has changed!!!!!
I opened the game today & noticed my lives are missing that were sent by other players. Last night I had over 50 when I closed out the game. Where did they go & how do I get them back? Also today there are no ads offered? Are you taking away ads as an option for help completing levels?
I am unable to see boosters on the bottom of my screen. This started several weeks ago. Is there a setting to correct this?
I recently bought a new android phone SG Fold 7. I don't know how to retrieve my saved game from my old Fold 3. The screenshot from my Fold 7 shows my account name and email address.
Even though I receive and accept additional lives, they do not show up in my life "count'"
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
