this fault has been more than a week now. I have no lives as I have "no new messages". Please get it fixed as my 5 lives have been used rapidly and then I have to quit,not hanging around and definitely not purchasing lives.
I'm sick of this too. I quite playing for a very long time when you couldn't play on FB anymore and I had to start all over from level 1. They are about to lose me again.
I too have lost all of my lives and can not receive lives from other players. I have been playing this game for many years and this is the first time I have had any issues. I hope you are working to find out what the issues are.
I was having the same issue for weeks too…as a last resort, frustrated, I today logged out of my account and logged back in....after an hour or so…I seem to have got my lives back.