Bubble Witch Saga 2

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Bubble Witch Saga 2

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After Game Update - potions disappeared

Hi, I’ve just run the iPhone game update. I have lost ALL my potions. I had many of the Oracle and Extended arms. NOT HAPPY - especially when we’re about to get all-player games requiring too many bubbles to be collected. What are you doing about this huge error please? I am also getting annoying pop-ups telling me how to make potions or play the game. 🙄🤬

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Snow_Rider

Hi players! Thanks so much for flagging this. Just to let you know, the issue has already been reported to the Studio, and it's being looked into. To follow the updates, please keep an eye on the post: https://community.king.com/en/bubble-witch-saga-2/discussion/497871/lost-all-potions-edited-by-cm-reported#latest

Hopefully, a fix will arrive soon! Thanks for your patience 💫

PrettyBubbles

Hi guys if you haven't already done so please select the contact us tab at the bottom of this page and explain to our customer services

First you will receive an automated reply please reply back to this and explain again 💓

benniem27

https://community.king.com/en/bubble-witch-saga-2/discussion/comment/3326714#Comment_3326714

I wish they could as well. I am so sorry. It makes the team quest difficult without them. I was also told not to store too many on my phone - I had around 50 plus.

sian05

they should give us our options back, they must know what we had

benniem27

https://community.king.com/en/bubble-witch-saga-2/discussion/comment/3326686#Comment_3326686

I’ve been in contact with Support. As you know because options are stored on our devices, there is nothing they can do. There must have been an error in the update.

PrettyBubbles

Hi my friends sorry to hear that

I have raised this issue for you 💓

sian05

all my potions have disappeared, I have a lot of all of them, now I only have 1 of each, I want them back!

Yancurrent88

updates booster lost?!?

ID : 10351675040

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Accepted answers

All comments

Yancurrent88

updates booster lost?!?

ID : 10351675040

sian05

all my potions have disappeared, I have a lot of all of them, now I only have 1 of each, I want them back!

PrettyBubbles

Hi my friends sorry to hear that

I have raised this issue for you 💓

benniem27

https://community.king.com/en/bubble-witch-saga-2/discussion/comment/3326686#Comment_3326686

I’ve been in contact with Support. As you know because options are stored on our devices, there is nothing they can do. There must have been an error in the update.

sian05

they should give us our options back, they must know what we had

benniem27

https://community.king.com/en/bubble-witch-saga-2/discussion/comment/3326714#Comment_3326714

I wish they could as well. I am so sorry. It makes the team quest difficult without them. I was also told not to store too many on my phone - I had around 50 plus.

PrettyBubbles

Hi guys if you haven't already done so please select the contact us tab at the bottom of this page and explain to our customer services

First you will receive an automated reply please reply back to this and explain again 💓

Snow_Rider

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🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…