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I am no longer receiving lives. I have taken the steps suggested, but nothing helped. Can you please tell me what I need to do?
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Hi my friends unfortunately lives are very hit and miss it also depends on how active the players are or if most no longer play the game
Its worth trying a reset as below 💓
Force close apps and restart your device. Check that you have the latest game and device updates You need a strong connection wi fi is better and at least 2gig of free memory then clear the game cache as overloaded cache can create issues
Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
iOS: Settings > Safari > Clear History and Website Data
I’ve had the same issue for over a week! I’ve tried everything recommended with no positive results 🤯
Hi @sonnetr! Extra lives and life requests need to sync with our servers, so connection issues can sometimes prevent them from arriving. Please check that you have a stable internet connection and try restarting the game to trigger a fresh sync.
