Cannot play game

Question

since yesterday I have not  been unable to log into the the game where on the first main page where it says play and profile. It seems to be moving and will not open up the game.

Thank you

CaramelKat · Answer

Hi @scrossley ! I’m sorry to hear that you are having trouble with logging in to your game. To help with this, please try the following steps:

* Restart the Game: Sometimes, restarting the game can fix temporary glitches.
* Update the Game: Ensure the game is updated to the latest version.
* Clear Cache (iOS): Go to Settings > General > iPhone Storage > The game > Offload App.