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The only King games I play on the mobile are Alpha Betty and Pet Rescue Saga, not recently because of update issues. I do play Diamond Digger on the mobile and king.com, which I know will be going away at some point. I did try Candy Crush Soda on the mobile, but I experienced random crashing do to iOS 10.3.3 and/or the iPad being 4th generation, and because of that I will not be be playing BWS2 in case the same thing happens there. I will continue to play what I play on the mobile and, on King.com: Farm Heroes Super Saga, Farms Heroes Saga, Candy Crush, Candy Crush Soda, Papa Pear and Diamond Digger.
HI @piconera, Here is what you need to do per @PrettyBubbles
Please uninstall your game
Reinstall your game on a mobile device only non Facebook
play1 level then log out and turn your device off and on
If your levels have not restored tell us what level you was on and we will manually restore them.
We are offering generous surprise rewards to be added to your account as our way of sorry.
Upon reinstall Add your game ID even if you're levels restore or not so we can say sorry.
If you play BW3 also then please go HERE to post any BW3 loading/freezing issue for advice on what to do
I'm in a Windows PC using the web browser version in Chrome at king.com/play/bubblewitch2, no installation required! This started a few days back. I have tested it on another Window PC with Chrome and got the same issue!! I just tested it on Mozilla Firefox and works!!! All the other games work in Chrome tho?
Hi @piconera I am glad you are back to playing your game just keep your eye out and if you start getting any issues it will be because you are not playing via a mobile as BW2 is only kept up date and supported for mobile users we don't support the use or issues experienced on other devices 👍