Can’t play BW2

Liz_Armstrong · November 2022

Had a problem for a few days with Bubble Witch 2 - tapping ‘play’ just took me back to my homepage. Now I can play Jackalope, but main level page is frozen. I’m playing on iPad mini OS15.7.

PrettyBubbles · November 2022

Edited*

PrettyBubbles · November 2022

Hi @Liz_Armstrong Sorry you are having this problem

I have checked the game and have no freezing issues

Let's try a couple of things first check there are no pending updates

Check you have the latest version which is 1.147.4 You can find this in your phones settings then apps open bw2 scroll down and you will find it

If all is good then please log out the game and restart your device

I notice you are playing on a iPad if you don't have the latest version it will be because you have reached the point where you need to move exclusively to mobile

You can select Here to read the announcement

Let me know how you get on and if need be I will help you further ⭐

Liz_Armstrong · November 2022

https://community.king.com/en/bubble-witch-saga-2/discussion/comment/2450856#Comment_2450856

Thanks for your help.I’d already gone through all the things you suggest. However, the problem seems to have resolved itself as of last night! Not sure what that problem was but all ok now. Thanks again.

PrettyBubbles · November 2022

Thats good to hear @Liz_Armstrong

Can’t play BW2

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