Nero bingo locks my game every time I try to play it. This happens on my tablet and my phone

Hi my friend welcome Sorry to hear that

Let's try a reset

Check for any pending updates

Check you have the latest game version you should be in version 1.173.0.1 you can find this from your phone settings menu then apps then bw2

Clear the in game cache you can find this from your phone settings menu then apps then bw2 then select Storage

Log out and leave your device off for a moment or two then before you select anything play any level you do not have to complete it the do the restart once again

Lets see if this helps

If not please send a screenshot of what happens when you select the bingo along with your device and platform details 💓