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Every time I get a survey advertisement, it loses connection and I have to start the level over again. Can you please fix this bug?
Hi my friend sorry you are having this trouble can you please select the contact us tab at the bottom of this page and report it to our customer services team 🎄💓
Hey there @RDRunnels . Hope you're doing well.
I'm sorry to hear you're having this issue with the survey ads.
Having more information on the advert will help us speed up your report to our team, so in case you encounter the advert again, please try to gather the information below and get back to us:
Thanks in advance.
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I'm not getting my free lifes when I sign in, anyone else hhaving this problem?
So, my Android phone hasn't updated with this weeks new levels, again. However, I installed the game on a ipad and that has the new levels. As this has happened before, I know the problem on the phone will be resolved with a game update. Any ideas?
Hİ, I need help my account was connected to Facebook and I deleted Facebook account but before that, I connected my account to my e-mail account and created a new login password I passed 7 thousand episodes, I need a way to log in again. The support email directed me to the community 🤷🏻♀️
I am unable to see boosters on the bottom of my screen. This started several weeks ago. Is there a setting to correct this?
I opened the game today & noticed my lives are missing that were sent by other players. Last night I had over 50 when I closed out the game. Where did they go & how do I get them back? Also today there are no ads offered? Are you taking away ads as an option for help completing levels?
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…