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Every time I get a survey advertisement, it loses connection and I have to start the level over again. Can you please fix this bug?
no surprise - the staff at King blame players for everything and do nothing to support their loyal players. In Australia we do. It get ads or surveys. Guess you have to avoid them - if you can.
I see that this wasn't addressed and is still an issue. Good work!!!
Hi my friend sorry you are having this trouble can you please select the contact us tab at the bottom of this page and report it to our customer services team 🎄💓
Hey there @RDRunnels . Hope you're doing well.
I'm sorry to hear you're having this issue with the survey ads.
Having more information on the advert will help us speed up your report to our team, so in case you encounter the advert again, please try to gather the information below and get back to us:
Thanks in advance.
Dear players, We're aware of an issue where despite beating levels past level 9310, the game pushes you back to level 9310 and leaves you stuck there, without showing further levels, even if you previously had access to new levels. Please be reassured that our Studio is working on fixing the issue and we'll update you as…
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
