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I lost last week's level with the monday update

I had completed through 9350 and today, the new challenge removed the levels and I end at 9310.

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Cannot figure out how to get help. Everything leads me in circles. I have spent so much money on this game. Where is actual support?

This is a link to Candy Crush support that is closed

Me too.

lost last weeks levels and no new levels this week either

Hi my friend sorry to hear this has happened

Please select HERE to reach out to our customer support

They may be able to restore your levels manual 💓

Accepted answers

All comments

Hi my friend sorry to hear this has happened

Please select HERE to reach out to our customer support

They may be able to restore your levels manual 💓

lost last weeks levels and no new levels this week either

Me too.

This is a link to Candy Crush support that is closed

Cannot figure out how to get help. Everything leads me in circles. I have spent so much money on this game. Where is actual support?

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🛠 Game Issues? Check Here Before Posting! 📝
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…