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⚙️(Under Investigation) Players get access to further levels but get pushed back to level 9310

Dear players,

We're aware of an issue where despite beating levels past level 9310, the game pushes you back to level 9310 and leaves you stuck there, without showing further levels, even if you previously had access to new levels.

Please be reassured that our Studio is working on fixing the issue and we'll update you as soon as we can.

In the meantime, we thank you for your patience and understanding. As always, feel free to reach out to our player support team: Contact Us

Have a great day.

To Ask Your Question:

Accepted answers

🫰🫰

Hi my friend I have raised this issue and am awaiting feedback 💓

All comments

Hi guys just to let you know I haven't forgotten

I have sent a reminder ping to our team 💓

Hi guys just to let you know I haven't forgotten

I have sent a reminder ping to our team 💓

Hi guys just to let you know I haven't forgotten

I have sent a reminder ping to our team 💓

Hi guys just to let you know I haven't forgotten

I have sent a reminder ping to our team 💓

play level 9310. It’s not bingo - it’s a quest. The quest is nothing like bingo!

same issue for me. I’ve completed the last level available 9310 & to get a bingo I have to complete 9351 & it’s not available to play yet! When will new levels be available?

I had the same issue…just complete 9310 again and the bingo tile that says 9351 will show as complete. I just did this and it worked! 😊

I am waiting for new levels too. I have completed level 9310 & to get a bingo, I need to complete 9351 but it is not available!

Do you have an ETA on a fix yet? I have a couple hundred gold bars and lots of boosters-am eager to play the game again.

Yes same has happened to me

what’s up ya all

please put the pressure on. This issue was raised early this week - and we have heard NOTHING!

Se ve que algunos han llegado a niveles más altos o algo no andá nada bien porque

Screenshot_20260430-160358~2.png

Nunca llegué a ése número , mi último nivel es 9310, y éste martes no llegaron los 20 niveles nuevos. Tampoco apareció para jugar los niveles de la torre , así que el problema es bastante grande y les cuesta solucionarlo. Hay que esperar, paciencia 😁

Yes my friend 🫰🫰💓

Hi my friend I have raised this issue and am awaiting feedback 💓

Esperemos que se solucione pronto. Creo que están trabajando es éso y se les estará complicando. No debe ser fácil y encima la gente se queja. Sólo queda tener paciencia 💪

Thank You! Hopefully, this will be fixed soon

TThank You! It remains a problem.

Hi guys I have raised this issue and am awaiting feedback

Your patience is greatly appreciated 💓

Hi my friend i have raised this issue and am awaiting feedback

Your patience is greatly appreciated 💓

Hi my friend this issue has been raised I am awaiting feedback 💓

🫰🫰

Thank you hopefully the problem will be fixed soon.

Hi my friend I have raised this issue and am awaiting feedback 💓

Ho anche io lo stesso identico problema. Come si può ripristinare?

Esperemos que se solucione, supongo que estarán tratando de arreglar el problema, como hicieron con las vidas . Sólo habrá que tener paciencia

uninstalling removes cache not boosters. I’ve uninstalled several times in the past few days - it made no difference. I agree “Support” and moderators here never take responsibility for issues or apologise. It takes way to long for them to fix any of their glitches or errors.

I share your pain - you should get the tile if you play level 9310; it worked for me. Mine says to win level 9531.

it’s definitely a system glitch , I have tried everything to get the other levels on and support are not helping they just send you back to the community 😡

I share your pain - you should get the tile if you play level 9310; it worked for me. Mine says to win level 9531.

they keep putting it back on the players-but this is clearly a systems glitch that only the King tech team can fix…If we each try to reinstall, we will lose our gold bars and boosters. ☹️

Please fix this!

Has the glitch been fixed yet on bubble witch 2 , loads of us stuck on level 9310 ? @prettybubbles

Hola a todos, será que se arregla éste problema? Yo esperaba nuevos niveles ayer, como todos los martes y nada, hoy sigo esperando . Una lástima, juego bubble witch 3 pero me gusta más éste, ya venían con problemas de vidas, desaparecían, volvían. Una pena

Accepted answers

Hi my friend I have raised this issue and am awaiting feedback 💓

🫰🫰

All comments

Esperemos que se solucione pronto. Creo que están trabajando es éso y se les estará complicando. No debe ser fácil y encima la gente se queja. Sólo queda tener paciencia 💪

Hi my friend I have raised this issue and am awaiting feedback 💓

Se ve que algunos han llegado a niveles más altos o algo no andá nada bien porque

Screenshot_20260430-160358~2.png

Nunca llegué a ése número , mi último nivel es 9310, y éste martes no llegaron los 20 niveles nuevos. Tampoco apareció para jugar los niveles de la torre , así que el problema es bastante grande y les cuesta solucionarlo. Hay que esperar, paciencia 😁

what’s up ya all

Yes same has happened to me

I am waiting for new levels too. I have completed level 9310 & to get a bingo, I need to complete 9351 but it is not available!

I had the same issue…just complete 9310 again and the bingo tile that says 9351 will show as complete. I just did this and it worked! 😊

Hi guys just to let you know I haven't forgotten

I have sent a reminder ping to our team 💓

Hi guys just to let you know I haven't forgotten

I have sent a reminder ping to our team 💓

Hi guys just to let you know I haven't forgotten

I have sent a reminder ping to our team 💓

Hi guys just to let you know I haven't forgotten

I have sent a reminder ping to our team 💓

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