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When I enter level 9433, there is no bubble and the game stuck there.
Hi my friend sorry to hear this
Please try the following lets see if it clears things for you 💓
Force close apps and restart your device. Check that you have the latest game and device updates You need a strong connection wi fi is better and at least 2gig of free memory then clear the game cache as overloaded cache can create issues
Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
iOS: Settings > Safari > Clear History and Website Data
hi - have you tried all the troubleshooting tips under the support tab? Good luck.
Help
Dear players, We're aware of an issue where despite beating levels past level 9310, the game pushes you back to level 9310 and leaves you stuck there, without showing further levels, even if you previously had access to new levels. Please be reassured that our Studio is working on fixing the issue and we'll update you as…
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
