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How to disconnect from facebook?

Vickyy08
Vickyy08 Posts: 6

Level 1
edited February 2022 in Discussions

Hi, i signed up in facebook but i don't like it because i don't have Friends to send me lives, so I want to go back to the unsigned mode but I DON'T WANT TO LOOSE ALL MY PROGRESS. WHAT CAN I DO? thanks

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Comments

  • QueenB
    QueenB Posts: 15,430

    Hi there @Vickyy08 and welcome to the Community 🤩

    You can just disconnect the game app from Facebook and create a King account if you want as you still need to make sure your game records gets backed up.

    When you click on your profile, Log out and then go back to settings and select "Connect"and the option to sign up with email is a King account.

    Hope this helps 😉

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  • Vickyy08
    Vickyy08 Posts: 6

    Level 1

    But when i get disconnected from facebook I Lost all my level PROGRESS, si when I Fer connected with my email I have to start all over. What can I do so I don't loose allá my progress? Thanks

  • QueenB
    QueenB Posts: 15,430

    @Vickyy08 Did you happen to create a King account? If yes, can you connect the game to your King account and get back to me with your User ID here and the level you are supposed to be on?

    Thanks 🤗

  • Loveth_NP
    Loveth_NP Posts: 1,741
    https://community.king.com/en/bubble-witch-saga/discussion/305660/how-to-disconnect-from-facebook

    Hi And a very warm welcome to you @Vickyy08 @zimubu . Sorry about it 

    Hope you get your game fixed through the helpful hints from the experts.

    Best of luck and enjoy crushing 🍭🥂

  • Vickyy08
    Vickyy08 Posts: 6

    Level 1

    My user ID is 11791646011, and i'm supossed to be on level 447. THANKS

  • QueenB
    QueenB Posts: 15,430

    Thanks @Vickyy08 👍

    Just to confirm, is it Bubble Witch Saga 2 or 3 you need your progress back on?

  • Vickyy08
    Vickyy08 Posts: 6

    Level 1

    Bubble witch 2!!!! Thanks!!!!

  • QueenB
    QueenB Posts: 15,430

    Thanks for confirming @Vickyy08 😉

    Your game should be restored now so check the game when you can and make sure it is connected to your King account so the progress can sync.

    Let me know when you have the levels back ☺️

  • Vickyy08
    Vickyy08 Posts: 6

    Level 1

    Yes!!!! It's done!!!! Thanks a lot ! 💜

  • Diamond_Lim
    Diamond_Lim Posts: 167,021
    https://community.king.com/en/blog/discussion/comment/924375#Comment_924375

    Great to hear and you are welcome! 😊

    Welcome to Sweet King Community! 👑

    Here is a link to help you learn your way around the community. Here is a guide to help you locate the different areas in the community! Here you'll find the game communities, you can get answers to the most frequent issues here, and here you can participate in competitions and win Gold Bars and more! 👈️

    Have a nice and safety day! 😊

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