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The game will no longer support Android 5
Hi there! Keep reading to find out... * Why the game won't be optimized for playing on Android 5 anymore * How to check which Android version you have * How to update Android on your device The game won't be optimized for Android 5 Soon, Bubble Witch Saga 2 will no longer support Android 5. That means if your device uses…
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I can't invite my Facebook friends anymore
We're constantly updating our game to ensure you have the best experience possible. As part of these updates, we want to inform you about a change regarding how you connect with friends in-game. The feature that allowed players to invite Facebook friends to join Bubble Witch 2 Saga has been removed. This change is due to…
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Why can't I play on iOS 11 anymore?
Hi there! Keep reading to find out... - Why you are not able to play on iOS 11 - How to check which iOS version you have - How to update iOS on your Apple device The game does no longer support iOS 11 That means that if your device uses iOS 11, you won’t be able to play any new levels, and you won’t receive any new…
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Why don't I have this special event on my computer when I have it on my mobile?
Currently, many of our exciting extra challenges and live events are predominately on mobile platforms. Implementing events and challenges on the desktop versions of the games takes a different set of specifications and delivery requirements, which rely on some resources outside King over which we have no control. For this…
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I have seen King promotions, which I can complete to win prizes. Is this genuine?
The King brand is highly visible and considered a mark of quality in gaming. However, this visibility sometimes leads to fake features, events, offers, and promotions. Official Promotions only King only runs competitions and promotions via our official social media and website channels. You'll see in-game advertisements…
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What types of extra games features can I find in my game?
Our Game Teams are always working to give you more of the games you love! They come up with new, innovative gameplay elements, events, and challenges to keep things fresh and test your skills for sweet rewards. Limited-Time Events Most events are available for a limited period and have a specific time window for…
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Why don't I have a new challenge but my friend does?
If you don't have a challenge but your friend does, don't worry – you won't be missing out. At King, we're always looking for ways to make our games more fun, interactive, and challenging. When we create a new feature, we like to test it with a small group of players first to make sure they enjoy it as much as we do.…
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My special event just disappeared!
Our events and challenges are a great way to test your skills in a special element of gameplay and earn some awesome rewards. Special events are only visible for a limited time, so keep your device notifications on for updates about the game. Stay informed You'll see pop-ups and messages informing you about special events,…
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Where have my messages and lives from Facebook friends gone, and what can I do about it?
Lives received from Facebook friends are notifications sent via Facebook. These Lives are stored in your profile and delivered to your game one notification at a time. Possible changes and their impact Changes to Facebook or your device can cause these notifications to be marked as “delivered” and cleared from your queue,…
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What should I do if I’m not receiving messages from friends or other players?
We know how much fun it is to stay connected with friends while playing, but sometimes, messages or lives can take a little longer to send or receive. This can happen because of things like high message traffic, social media network status, internet issues, and other factors. We totally get that this can be frustrating,…