Comments
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Hey there! Hope you're doing well. I'm sorry to hear you're having this issue. Our team is aware of it, if you want to, please read more about it here: Thanks and have a great day!
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Hey there. I hope you're doing well. I see you're having trouble with your password. Could you please provide more details? Is this related to your gaming account? If so, do you see any error messages? Are you signed through Kingdom or Facebook? The more details you can provide, the better. Thanks in advance and have a…
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Hey there. I hope you're doing well. I'm sorry to hear that your collected Striped candies aren't counting towards your Rocket Rush progress. Can you please share a video of this? Starting with you collecting the candies and then them not counting towards your progress? Thanks in advance and have a great day!
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Hey there! I hope you're doing well. I'm sorry to hear you were double-charged. For issues of this kind, please reach out to our player support team: Our team's available 24/7. Thanks in advance and have a great day.
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Hey there! Hope you're doing well. I'm sorry to hear you experience login issues when redeeming Gift Cards or filling in surveys. Could you please send us a screenshot or video of the issue so we can better understand the whole process you go through to provide the best assistance possible? Thanks in advance and have a…
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Hey there! I hope you're doing well. For missing rewards, please reach out to our player support team: We're available 24/7. Thanks in advance and have a great day!
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Hey there! I'm sorry to hear this is happening. Could you please open a support ticket with our player support team? They will have the tools to better assist you with this. If you don't mind, please provide the English name of the event with the green candies, which is "Ready, Set, Win!", for a quicker identification and…
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Hey there! Hope you're having a good day! Sadly you cannot get Gold Bars with your Magic Beans, but there's several other things you can get with your Beans: 1 - Activating Companions In the pre-level screen you are given the option to use 1 of 3 Companions (once you have unlocked them), the prices range from 50, 70 or 90…
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Hey there! I hope you're doing well. I'm sorry to hear you're not having any new events. Our team's aware of this and working on fixing the issue. As compensation for your troubles, I've added 25 Gold Bars to your account, User ID 3837002408. If there's anything else I can do for you, feel free to let me know. Thank you…
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Hey there! Hope you're having a great day! All Stars is held once each year. Right now we're having All Stars 2025. Once this tournament is over, we're going to have All Stars 2026, next year. I hope this helps, but if there's anything else I can help with, let me know. Have a great day!
