Hi Nagaraj- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have…
Hi Pat- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
Hi Grant- Thanks for posting on King Care. I am really sorry that you have lost your boosters, I can understand your frustration. Please note that the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these…
Hi Ronald- Thanks for posting on King Care. The Kindle version of Candy Crush Saga currently features 2465 levels while the Facebook version has 2510 levels. All levels that are already available on Facebook need to be adapted for mobile operating systems such as iOS and Android, and, therefore, the mobile version is…
Hi there- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your iPad crashing. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios It is possible that you may be playing on an older device, please see this thread for more…
Hi Sheila- Thanks for posting on King Care. I am really sorry that you have lost your boosters, I can understand your frustration. Please note that the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these…
Hi Rodney- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your game. Sorry I cannot open the image that you have attached. Please let me know which model of device you are playing on, and I will send you some troubleshooting steps :-) Have a sweet week!
Hi there- Thanks for posting on King Care. I am really sorry that you had this unpleasant experience I can understand your frustrations. I would like to check your account, so I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we…
Hi Kathy- Thanks for posting on King Care and for reporting this. We are currently investigating this. If you have any further information do let us know and we will be sure to pass this on to our studios. Thanks!