Hi Ruthiek- Thanks for posting on King Care. I am sorry that you cannot find your Lollipops, I can understand your disappointment. I would like to check your account, so I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get…
Hi there- Thanks for posting on King Care. I am really sorry that you have lost your boosters, I can understand your frustration. Please note that the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these…
Hi Ellie- Thanks for posting on King Care. The Kindle version of Candy Crush Saga currently features 2465 levels while the Facebook version has 2510 levels. All levels that are already available on Facebook need to be adapted for mobile operating systems such as iOS and Android, and, therefore, the mobile version is…
Hi Parlady99- Thanks for posting on King Care and for taking the time to provide us with this feedback. We value the thoughts and opinions of all of our loyal players. Your comments will be passed on :-) Have a sweet week!
Hi Wray- Thanks for posting on King Care. Welcome to the community. This is the place to come for help with some of those trickier levels. - When playing this level make sure that you try and combine every jelly fish with a special Candy. - The Colour Bomb locked in marmalade should also be combined with the jelly fish.…
Hi hshanti- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your progress on your mobile device. Please could you try these steps? -Close all tabs in Safari and clear the browser cache by going to Settings > Safari > Clear History and Website Data -Turn off the device and wait…
Hi Taunya- Thanks for posting on King Care. I can see that one of our moderators has been in touch. I hope that your problem is resolved now :-) Have a lovely week!
Hi Andrea- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
Hi Emma- Thanks for posting on King Care. Thanks for taking the time to share this feedback with us. I am sorry that you have been experiencing some problems with your games. Please could you let me know which model of device you are playing on, and I will send you some troubleshooting steps to try. Thanks!
Hi pamandbill50- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading your games. I can understand your frustration. Let's get you back on track :-) Please can you follow our troubleshooting steps here:…