Cezdiamond

Community Manager

Comments

  • Hi Moi- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your game. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android Please also see our list of recommended devices to be sure that yours is fully compatible…
    in why do i only lose server connection on this game and nothing else Comment by Cezdiamond May 2017
  • Hi Megan- Thanks for posting on King Care. I am sorry that you have been experiencing a problem opening your game on your iPhone. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios It is possible that you may be playing on an older device, please see this thread…
    in Bubble Witch 3 freezing as soon as opened Comment by Cezdiamond May 2017
  • Hi Sandie1956- Thanks for posting on King Care. I am sorry that you have been experiencing a problem loading your favourite game on your iPad. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios It is possible that you may be playing on an older device, please…
    in Pet Rescue Saga Comment by Cezdiamond May 2017
  • Hi Charlie- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem with the slowness of Candy Crush Saga on your desktop. I can understand your frustration. Let's get you back on track :-) Please can you follow our troubleshooting steps here:…
    in Why change Candy Crush? It now takes 10 times as long to load and sometimes won't load at all. Comment by Cezdiamond May 2017
  • Hi Trish- Welcome to King Care. I am very sorry that you are experiencing a problem with your Gold Bars, these should never go missing. I would like to check your account so that we can see what items you have bought. I have sent you a private message. Please click on the envelope icon on the top right hand corner on the…
    in Hi. Where do all of my gold bars go? Can it be taken in lieu of sending lives? CONFUSED!!Trish xxxx Comment by Cezdiamond May 2017
  • Hi Margo- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in Hi i uninstall my candy crush saga on my phone and i was at level 2037 how can i get it back? Comment by Cezdiamond May 2017
  • Hi Tammy- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.As soon as you get back to me we can get this sorted :-) Have a…
    in Candy crush Comment by Cezdiamond May 2017
  • Hi Melanierom- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)…
    in Lost progress Comment by Cezdiamond May 2017
  • Hi May- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in Level Progress gone Comment by Cezdiamond May 2017
  • @krissy201222 did you receive my message? 
    in how to restore all the level progress in candy crush saga.I was not connected to facebook. Comment by Cezdiamond May 2017
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