Cezdiamond

Community Manager

Comments

  • Hi Robert- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in Lost progress Comment by Cezdiamond April 2017
  • Hi Peter- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.As soon as you get back to me we can get this sorted :-) Have a…
    in Game progress lost Comment by Cezdiamond April 2017
  • Hi Phil- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey whilst connected to Facebook too. I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.As soon as you get back to me we…
    in Progress resets when I connect to Facebook Comment by Cezdiamond April 2017
  • Hi Llana- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your device crashing. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android Please also see our list of recommended devices to be sure that yours is fully…
    in My Android game is crashing Comment by Cezdiamond April 2017
  • @Alicia- I will send you a message too :-) 
    in Item lost Comment by Cezdiamond April 2017
  • Hi Victoria- Thanks for posting on King Care. Welcome to the community, I am glad that you have been enjoying the magical adventures of Bubble Witch 3 Saga. I cannot say when the next updates will be available but check our Facebook and Twitter pages to be the first to know of any news :-)…
    in "Built my dream house" Comment by Cezdiamond April 2017
  • Hi there- Thanks for posting on King Care. I am really sorry that you have lost your boosters, I can understand your frustration. Please note that the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these…
    in All of my boosters disappeared again and Candy Crush hasn't been loading st times, it kicks me out.s Comment by Cezdiamond April 2017
  • Hi Laurie- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in Lost progress on candy crush Comment by Cezdiamond April 2017
  • Hi Christine- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your iPad crashing. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios It is possible that you may be playing on an older device, please see this thread for…
    in sick of candy crush saga crashing on me Comment by Cezdiamond April 2017
  • Hi Liz- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading your games. I can understand your frustration. Let's get you back on track :-) Please can you follow our troubleshooting steps here:…
    in Candy Crush Saga crashing Comment by Cezdiamond April 2017
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