Comments
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At times we need to adjust the prices in the game. This time we only adjusted when buying with the free currency of Pet Coins. The price in Gold Bars is still the same!
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The game studio may occasionally update levels after they've been released. Therefore, the current version of the level may be different from some videos you find on Youtube. Some levels can also be replaced by a totally new version or game mode. If the level in the video is different, please select "Filters" above and…
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I checked your game in our system and it shows that level 2022 not yet is completed in your game. As soon as you have completed level 2022, the next episode with levels should open up for you. Have a Petacular day!
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First make sure your browser is up to date and that your PC is Windows 7 or later version. If you play on Mac make sure your OS is Sierra or High Sierra. The game is no longer running on Flash Player. Last year it was switched to HTML5 format and HTML5 running games are not quite compatible with Windows XP, Windows Vista…
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Zoom in or out on the game map with the magnifier down to the left. That should help!
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Please send us an email so we can look into this. Open the game on your mobile device and on the start menu (before entering the game map) tap the Settings > Cogwheel > Help Center > Purchases & Gold Bars > Contact us.
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This depends which platform or device you play on. Check this page for help to request a refund:https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1 Please be aware that your refund request may get denied since you are responsible over protecting your account and payment details with a…
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Please contact Apple/ iTunes Store directly since they handle all transactions and refunds made through iTunes or App Store. To request a refund from Apple/ iTunes, please click here below, log in to your Apple-ID account and click on the “Report a problem” button to the right of the purchase: reportaproblem.apple.com You…
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Oh no! Please send our Customer Care an email so we can take a closer look at this. Open the game on your mobile device and on the start menu (before entering the game map) tap the Settings > ? > Purchases and Gold Bars > Contact us.
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To find all your in-game purchases when you play on an Android, please log in to your Google Play account or contact Google Play Support for help.
