Comments
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@Elsa, I forgot to mention something. The supercharged black candies do not stun bosses when you use them to make special candies.
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@belkin1a, I'm tagging @"QueenB. She's our Community Moderator and should be able to get those boosters back for you.
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Hey, @gia63! My suggestion would be to check out this link that was posted by the Community Team. It should explain what may have happened. I hope it answers your question! Have a great day!😀 https://community.king.com/en/candy-crush-jelly-saga/discussion/243840/i-passed-a-level-but-it-didnt-move-me-forward#latest
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Thanks for tagging me, @firebombmarkus! I voted!
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Hi, @DevyP! I would normally give you a link that would explain how the event availability works, but you aren't the first person to report this. I'm actually going to tag @QueenB to see if she knows something about this that I don't.
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Hi, @belkin1a! Are you saying you lost your boosters after reinstalling the app? If so, King does not refund lost boosters unless they were purchased with real money. Let me know if you did purchase them and you should be able to get them back. Welcome to the community and have a great day!😀
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@SheenaRhea, this has been a problem that King has been working on for some time now. If I remember correctly, that problem was mainly on King.com, but it may have been on Facebook too. Do you use either of those?
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@pandarirchie, your user ID should be a number. If you click on that link I posted, you can read all about it.🙂
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Hi, @pandarirchie! First, you'll need to post your user ID in this thread. Check out this link if you don't know how to find it. https://community.king.com/en/candy-crush-soda-saga/discussion/247075/what-is-my-user-id-and-where-can-i-find-it Now I'll tag our Community Manager @Xarly. He'll be able to help you more than I…
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Hi, @kimoradil! I've heard that King has been testing the Space Race. Everything should be back to normal next week. Welcome to the community and have a great day!😀
