Freddy_

Legend

Peewee E

@dmchrist Hi and welcome ,try logging out of you game and restarting you device and then log back in and see if your issue persists if it does there is no way of getting your rank back unfortunately and you would need to put your pic back on. only levels can be restored thank you

@sheshell Hi and welcome, Please check your device and game are up to date, if playing via an internet browser please clear the cache and log out and restart your device and then log back in and see if this rectifies your issue If this does not work you may need to uninstall the game but you will lose any stored boosters…

@cardman Hi and welcome, please see post below for help with game freezing and crashing issues If this does not work please let us know what device you are playing on Thank You

Pummel M

🌺8956

🌺8954

Effervescent F

Red Rum

🌸8952