Freddy_

Legend

@martha_1949 Hi and welcome, can you screenshot the error message you are receiving would help to advise you better. There is an issue with sending and receiving lives if you have a Facebook game account and not king game account Thank you

@MarilynL Hi, yes was the downside to the fault when they removed the feature to implement the fix unfortunately any progress in the feature you had would have been lost, but glad your game is back up and running

@rafa140493 Hi again, sorry not something i have seen on not on the end of any of my device maps. maybe Kiara will know

@lippy2004 Can I sync my progress between Facebook and King.com? You will need to do this on PC Quite simply yes you can! It's really straightforward to sync your progress between Facebook, mobile and King.com, which means if you would like to switch platforms, you can easily do so without having to start the game again.…

@Rebekah_Demary Hi and welcome, You are in the candy crush saga forum . the link for the jelly saga below Please check your game is up to date and if playing via an internet browser clear your browser cache, log out and restart your device and then log back in and see if this resolves your issue Thank you

@Rowanmoonwynd Hi and welcome, Go to your avatar top right of screen and click on it and then edit profile. select notification preferences and unclick all the emails you do not want to receive and then save your settings Thank you

@Robinrenee18 Hi and welcome, can you supply a screenshot of the email. The normal one is to tell you about the gold bars in your game that you have not used. Its not an offer for gold bars This is the usual one that tells you you have gold bars in your game left to use If you could supply a screenshot it would be…

4760

@olgab Hi and welcome, sorry to hear this has happened to you and hopefully the information provided above will help you get help with your purchase. Unfortunately though the level will have to be replayed again, understand this is not what you want to here but hopefully you purchase will be sorted and you can try again if…

@MarilynL Hi and welcome. please check your game is up to date and log out and restart your device and then log back in and see if this resolves your issue There was a problem with hallowed tower but has been fixed but restart would ensure fix reaches correctly Thank you