Comments
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Hi Valerie, Thank you for contacting King Care! I'm sorry to hear you're having trouble connecting but try some of these tips in the following threads for a possible resolution: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios…
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Hello Aguachica35, Thank you for contacting King Care! Have you tried clearing your cache on the app? If not, go to your settings, find your applications, click on the app, clear cache only, don't clear data. Restart your device and log back into the game. See if that helps. If not, I will try and get a King Care moderator…
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Hello Vittorio, Thank you for contacting King Care! Have you tried clearing your cache on the app? If not, go to your settings, find your applications, click on the app, clear cache only, don't clear data. Restart your device and log back into the game. See if that helps. If not, I will try and get a King Care moderator to…
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Hi Chrissy, Thank you for contacting King Care! This was an issue for a long time that apparently was resolved. Read this post, https://care.king.com/en/candy-crush-soda-saga/cant-collect-gift-boxes-when-pass-a-level#entry_132308 follow the recommendations and also post in that thread what you posted here, so they know…
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Well there's something new I've learned, Thank you Kevin!
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Hi Kevin, Thank you for contacting King Care! Unfortunately boosters and lives are stored locally so you won't be able to transfer them to a new device. Sorry but that's how the boosters and lives are stored. Hope this helps! Jilly
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Hello Ewa Gk, Thank you for contacting King Care! You'll have to wait until the update on Wednesday for the new episode, you've reached the end of the episode, congratulations! Jilly
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Hello Socool, Thank you for contacting King Care! Unfortunately you can't play Dreamworld anymore. They have taken that away months ago. Sorry, hope this helps! Jilly
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Hi Rose Marie, Thank you for contacting King Care! It sounds like you've reached the end of the episode before the next update. On mobile, the levels are 1 or 2 episodes behind PC version. As far as waiting every Wednesday, that's just the way it is, updates to the game are on Wednesday. But if you'd rather play further…
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Hello Sleepinbuddah, Thank you for contacting King Care! Your goal on this level is not to break the licorice however it does help, your goal is to reach the score at the top or to reach at least 1 star. You want to watch out for the +5s because they will give you extra time, so try to get/match the +5s, also try for…
