JillyJill

Pro Player

Comments

  • Hello lindago, Thank you for contacting King Care! It is possible to get the clock down to zero, here's how; once you reach your desired score just stop making moves, that's all, don't make anymore moves to allow any more +5s to drop down, you'll see the clock reach zero in no time and you move on! Hope this helps! Jilly 
    in I have been playing candy crush 1694 for 4 or 5 days and i can not get the time down to 0 Comment by JillyJill August 2017
  • I will have to get a King Care moderator to look into your account and see what's going on behind the scenes. I'm not sure what else to do, we BOTH requested an email password recovery and it hasn't come through. So look out for an email in the upper right corner of this page for an email from King Care, possibly tomorrow…
    in Recover email never came Comment by JillyJill August 2017
  • Hello Ruud Jurriens, Thank you for contacting King Care! This is a known problem that it's being looked into. Please read this post and add your issue to the post as you will receive updates once we receive them. POST HERE:https://care.king.com/en/candy-crush-saga/level-2686-in-candy-crush-saga Best regards, Jilly 
    in Bug 2686 Comment by JillyJill August 2017
  • Hi debra154, Thank you for contacting King Care! Can you explain more of what's going on with your game? Stuck between which levels? Are you saying you're not able to move on to the next level? Let me know, I'll try to help! Thank you, Jilly 
    in Stuck between levels Comment by JillyJill August 2017
  • Hello Logpfeif, I'm sorry to hear you're still having trouble with the game. I will get a king care moderator to help you with your account because I'm not sure what's going on with the world's because I don't have that feature on my game so look for a message in your inbox in the upper right corner or a reply here. Or if…
    in SO FRUSTRATED. Comment by JillyJill August 2017
  • Okay Lo, I will get you the assistance of a King Care moderator. Thank you for your patience! Jilly 
    in Lost progress Comment by JillyJill August 2017
  • Thank you for your prompt reply Steve. Since you are on your PC using Windows and Chrome, try these steps in the thread below. Hopefully it helps you move on, if not, let me know and we'll get you some help from a King Care moderator to look into your account and help.…
    in Level 860 Comment by JillyJill August 2017
  • Hello Steve, Thank you for contacting King Care! No, 860 is definitely not the last level in Candy Crush, currently, we are up to the 2700s. Can you tell me what device and operating system you are using? For example, Android tablet, Windows PC, iOS phone or iPad? I'll try to help you move along. Thanks, Jilly 
    in Level 860 Comment by JillyJill August 2017
  • Hello Monna, Thank you for contacting King Care! If you're at the higher levels you will not be able to play on your tablet, for example, the highest level on mobile right now is 2690, so if you're beyond that then the answer is no. If not, and you're having problems syncing your game with Facebook try these steps in the…
    in Can I play at the same level on andriod tablet, laptop, and desktop? Comment by JillyJill August 2017
  • Hi Barb, Thank you for contacting King Care! I can't tell you why they reduced the number of moves, they wouldn't tell us either. But they would give you this thread to read. It's regarding your situation and explains a little about the changing of levels.…
    in level 2679 Comment by JillyJill August 2017
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