JillyJill

Pro Player

Comments

  • Hi Nader, bear looking into the problem with 2142 check out this thread please: https://care.king.com/en/candy-crush-saga/bug-in-level-2142 Ciao! Jilly 
    in Hello i have problem in 2142 step. there is less than jelly in this step than it want to solve it Comment by JillyJill December 2016
  • The chat is sometimes not available, but when it is, it will be located in the bottom right corner. In the meantime send them a message through the game. There are new options available for you to choose "rewards not received" they usually get back to you within 24 hours with a solution. Hope this helps! Jilly 
    in i like to chat to someone please about my problem Comment by JillyJill December 2016
  • Hi Denise, after some searching, I found a solution to a similar problem as yours. The steps were as follows: After a chat with support they had me select 'clear data' in the appstore app (in addition to the steps above) and it solved my issue. So to sum up:Clear the cache from the Appstore by swiping down from the top of…
    in Keeps trying to go to Amazon App Store Comment by JillyJill December 2016
  • No you're not alone and I'm sorry you're not able to play your once beloved games. I'm not sure of the reason this latest update occurred, but I would suggest you send them an email through the game, go to the game's home page, click on your settings, then choose "contact us", you can select the type of issue and then…
    in Candy, Sosa and jelly all crashing Comment by JillyJill December 2016
  • Hello Ali, Have you gone to your app store or Google play store? Go there, click on the game and click update. You may have your auto update disabled. Because they are already up to level 1210 on candy crush soda. Hope this helps you out! Jilly 
    in my candy crush soda saga stuck on level 1150..when will be the new levels releasing? Comment by JillyJill December 2016
  • Hi Lani, Regarding your boosters being lost, I would email King Care through the game, on your home page click on your settings and choose "contact us". There you will have the option to choose from rewards or purchases not received etc. You will get help from a King care rep to be able to look into your account. On your…
    in Lost my boosters again. This the 2nd time within a 2 week period. Comment by JillyJill December 2016
  • Hi Martin, The videos or tutorials are made when the levels are first released. But after that the game is often updated. When there are updates, levels often do change, especially the number of moves, but it also compensates with the challenge of the level. Hope that helps, let me know if you have another issue regarding…
    in Level 377 only has 20 moves not 50 Comment by JillyJill December 2016
  • There are more levels but only if you play them on a PC or laptop, otherwise if you play them on a tablet, kindle, phone, etc., you just have to wait until the next week when they're released to mobile. So if you have a PC or laptop, you can play them there but your boosters or lives will not transfer over. Hope this…
    in Need more levels please Comment by JillyJill December 2016
  • I didn't have this issue with this level. Do you still have your screen shot available can you posted if so? Are you connected through facebook or the kingdom?
    in 2142 Comment by JillyJill December 2016
  • They do not charge tax, it is the fee that you see $15.99, that is all they charge, now whether it is what you are using it through; your bank account or something else may be charging you a fee. But there is not amy extra fees for your King purchase. What are using as payment method? A bank account? PayPal Google Play…
    in Since when did Candy Crush starting charging tax for purchases? Comment by JillyJill December 2016
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