Comments
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello, Thank you very much for your suggestion. That sounds like a great idea and I'll be sure to pass this onto the Developers. I cannot make any promises that this will change of course. Did you know it's possible to use the zoom function in your browser in order to enlarge the game a little. If you need any help with…
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello Jessica, Please refer to this thread for further information: https://care.king.com/en/candy-crush-saga/boosters-messages-842482091 As mentioned here, these items but they are not collectibles in the game. They are designed to be used when purchased or won. We cannot guarantee the outcome if you update the app, as…
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Hello, Could you please let me know how you saved your game on your old iPhone. Did you connect to a Facebook or Kingdom account? Kind regards, Johnny
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Hello, The quests are not available to all players, they are still being tested by various groups of players. You can read more about it here: https://care.king.com/en/candy-crush-jelly-saga/new-feature-not-showing-in-your-game-more-info-here Kind regards, Johnny
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Hello Saph, Can you please let me know what device you are using. There are only 720 levels on Windows phones, so could this be the issue? Please let me know. Kind regards, Johnny
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Hello Marisa, This is correct, not all players have this event in their game. The thread that my colleague linked you to, gives you information about this: https://care.king.com/en/candy-crush-jelly-saga/new-feature-not-showing-in-your-game-more-info-here Kind regards, Johnny
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Hello, From time to time the games studio will update the layout of a level, you can read more about it here: https://care.king.com/en/candy-crush-saga/changes-to-levels-number-of-moves-etc-320938520 If you are looking at videos on YouTube, then search in date order. Of course, this doesn't mean a video will be available…
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny