Hello, Thank you for your question. Our Game Studios are constantly adapting our games by introducing and testing new features, gameplay or concepts. Before any change is implemented a randomly chosen group of players is selected to trial the feature, and based upon how the change is viewed we then decide whether the…
Hello Sxnna, Thank you for posting. Please go to your Google Play app and search for Blossom Blast Saga. If you download the latest app update you will be able to play the new levels. Kind regards, Johnny
Hello, The Candy Crush Jelly Saga games team work incredibly hard to release new levels, I think they have done an incredible job with over 700 levels now available to play. The levels take time to design, test and release and we don't want to rush them as they need to be perfect for our players! New content will be…
Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
Hello all, This was a temporary issue that affected the site yesterday. The issue has been resolved so the game will now load as normal. Apologies for the inconvenience. Kind regards, Johnny
Hello Peter, I hope you are well. Thank you so much for your feedback, it's much appreciated. I will ensure that it reaches the relevant department. Kind regards, Johnny
Hello David, Please go through the steps here to try and help resolve the issue: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out Kind regards, Johnny
Hello, Thank you for posting. Your payment details are not stored in the game, nor do we have access to this information. Payment is taken, as with all apps, from your iTunes account. For changes to payment details you will need to do this via your iTunes app. For more information, please check here:…
Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny