Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
Hello, Please refer to this thread for further information about lives: https://care.king.com/en/candy-crush-saga/boosters-messages-842482091 Kind regards, Johnny
Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
Hello Nico, There is no issue in relation to the situation you have with your game right now. If this has been happening for over 6 months, then it suggests it is related to your device/software. Further than the troubleshooting steps that were recommended I can only suggest that you contact Windows Support. Kind regards,…
Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
Hello Carol, Thank you for your question. To ask for lives in the game simply click on your life counter (the heart in the top left) and here you will see the button to ask. When your friends need a life they will do the same as these will appear in your message box in the top right hand corner. If you need any more…
Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
Hello Dee, Thank you for posting. The levels following 760 are not available for all players yet. From time to time we will test certain features which means they won't be available for all. You can read more about it here: https://care.king.com/en/candy-crush-jelly-saga/new-feature-not-showing-in-your-game-more-info-here…
Hello, Could you please run through the steps here to see if they help to resolve the issue: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-windows-devices Kind regards, Johnny
Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny