Hello Simona, Thank you for your question. Please refer to this thread for further information about our events and promotions: https://care.king.com/en/candy-crush-jelly-saga/new-feature-not-showing-in-your-game-more-info-here Thanks, Johnny
Hello JennDax, The issue with the level was resolved in a previous game update. Please visit your app store to make sure you have latest version of the game installed. Kind regards, Johnny
Hello Mary, From time to time we will run events and promotions that will offer rewards in the game so keep your eye out for them! Kind regards, Johnny
Hello, Could you please let me know how you saved the game on your previous device? Have you tried to reconnect to this account? Please let me know, Thanks, Johnny
Hello, Did you manage to achieve the score and stop the bombs from exploding? If you check at the end of the level, a pop up screen will appear to let you know why you didn't pass it. If you have any other doubts, please let me know. Kind regards, Johnny
Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
Hello Linda, Please follow our our recommended troubleshooting steps to help get you back on track: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android Kind regards, Johnny
Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny