Comments
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Lady_Choo, It would be greatly appreciated if you could pass this on to the CM on Monday. I had to take pictures of what I had originally written and manually type the issue in Customer Care which is really time-consuming. I tried to use copy and paste but it was unsuccessful. Thank you so much for your assistance in this…
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@Lady_Choo Thank you for the advice. I followed your instructions but eventually gave up because there was a limit to the number of characters I could type. I would not be able to describe fully what transpired. It used to be the "Ask a Question" forum where problems could be brought up and compensation for missing rewards…
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Lady_Choo, I posted this question to Support in order to get compensation for lost rewards as suggested. Did I not do it right? I thought I had to explain the problem to Support so the issue can be fixed and I can receive my rewards. Please advise. Thank you .
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Lady_Choo, Thank you. I appreciate the advice.
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Thank you Lady Choo and PummyRaj.
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Lady Choo, I appreciate your reply to my post. I followed the instructions to exit the game and restart the device twice but it did not work. It is still showing zero suns and zero water droplets. There should be 114 suns and 96 water droplets accumulated so far which I have yet to use. I am at a loss.
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Happy 😊 9th Birthday 🎂!
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Hi Sofia1992, Your information is spot on. I received my 3 gold bars today for passing 4 levels. Thank you.
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I am not seeing it today either and the time for the event has not even expired yet. The event showed up yesterday and I won 4 levels but never got the 3 gold bars as promised.
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I received this message too and passed 3 levels with boosters but there were no gold bar rewards to be had. Unfortunately I did not take a screenshot of the level I was at originally and that was 1282. I hope the prize of 3 gold bars will be awarded for completion.
