QueenB

Community Manager

https://community.king.com/en/candy-crush-saga/discussion/470168/level Hi Strombuli! No worries, we can help get you back to your high level! Here’s what you can do: Log in with your King or Facebook account on your new phone. If your progress was saved in one of these accounts, it will sync, and you’ll get back to your…

https://community.king.com/en/candy-crush-saga/discussion/comment/3165177#Comment_3165177 Hi @Alienscar, Thank you for pointing that out! I understand your frustration, and I agree it’s an issue that’s been around for some time. I’m still passing along any new instances to ensure the team has all the details they need to…

https://community.king.com/en/candy-crush-saga/discussion/470093/stop-pop-ups-in-game Hi @spamspok1, I understand how frustrating it can be to see unwanted pop-ups like Candy Royale. Unfortunately, there isn't currently an option to turn off these contests. Your feedback is valuable, though, and I'll make sure to pass it…

https://community.king.com/en/candy-crush-saga/discussion/470066/enable-sending-candies-help Hi @Bjaselskis6, It’s great that you want to help your wife by sharing boosters, but unfortunately, the option to send boosters between friends isn’t available in the game and has been banned as a suggested feature. For now, the…

https://community.king.com/en/candy-crush-saga/discussion/465067/translate Hello and welcome to our Community 🤗 Thank you for joining us! We love chatting and helping out, but we do all our conversations in English so everyone can understand and join in. Could you please re-post your question in English? That way, one of…

@PummyRaj @kiara_wael @bearwithme 🎶

@kiara_wael @PummyRaj 😉

https://community.king.com/en/candy-crush-saga/discussion/470148/how-do-i-not-lose-my-progress Hi AzzaC, I'm sorry to see the game got stuck on loading right after you had completed it but I'm afraid you will have to force close the game app in these cases 😣 You will unfortunately have to replay the level and we know this…

https://community.king.com/en/candy-crush-saga/discussion/470151/there-is-a-fake-profile-completed-21k-levels-in-one-day Hi Donna_Whittle! Thanks for bringing this to our attention. That does seem unusual! To help us investigate further and report this issue to the team, could you please share your Game ID? You can find…

https://community.king.com/en/candy-crush-saga/discussion/470024/episode-race Hi Armastrong24, I'm sorry to hear that you have lost your game progress but I'm sure that it has been backed up so I wanted to ask, have you have made sure to connect the game app using the correct email address? Is there anyone else who played…