Snow_Rider

Community Manager

Comments

  • Hello there! Are you connected via a Facebook or King account? If you're logged in through Facebook and aren't receiving lives from your current Facebook friends, adding random players could be a good option. You can do this by creating a King account and syncing it with your Facebook account. You can read more about it…
    in Friends Comment by Snow_Rider April 2024
  • Hello, pet saver! Welcome to our petacular community! 🐾🐾 Hmm, there could be a few reasons why you're experiencing this problem. Please try these tips, which might be helpful: Restart the game: Close all open apps and reopen your game. Check for updates: Please make sure both your game and the software on your device are…
  • Hello there! I'm sorry to hear you're stuck at level 7700 without access to ads for extra moves. This is likely due to our current A/B testing, which may temporarily impact ad availability. In the meantime, we recommend keeping an eye out for updates that may restore or provide new ways to gain extra moves. On top of that,…
  • Hello Diamond Diaries players! 💎💎 We truly appreciate your patience and the time you've taken to report the issues you're experiencing. I want to reassure you that the Studio is actively investigating the problem based on the information you've provided. We are committed to keeping you informed and will share any updates…
  • Hello pet savers! Thank you for sharing your reports with us. We totally understand your frustration and recognize that the current issue might not be giving the best experience while playing Spring Petopia. Please note that we continue to monitor all reports and share them with the Studio. Unfortunately, we can't promise…
  • Hi there! Thank you so much for reporting level 4313. Indeed, it seems to be quite tricky. But no worries! Our farmastic team will tweak it shortly, so you can continue to enjoy the game. 🔨
  • Hi there! Thank you for your question. I recommend that you contact our Player Support for quicker assistance. When you do, please specify whether you're connected via a Facebook or King account and mention which email address you wish to retain: the one you use for BW3 or the one for CCS/CCSS. Our team will be more than…
  • Hello pet savers 🐶 Time to reveal our lucky winners! The quiz proved to be quite a challenge, and can you believe that only one player managed to answer all 5 questions correctly? Therefore, it was decided to award 35 Gold Bars to this exceptional player. And the winner is @SApple2! Those who made just one mistake will…
  • Hi @Spinnifix! So sorry for missing your question. In Candy Crush Jelly Saga, the Return Bonus works like this: any moves left over, granted by the Return Bonus, will be saved and automatically carried over to the next level :)
  • Stay tuned! We're preparing something sweet for our players 😁